Organizational Learning and Firm Performance: An Empirical investigation in an Emerging Economy Context

  • Juliana Mulaa Namada United States International University-Africa


Organizational learning and firm performance have been investigated without consistent conclusions. This study sought to establish the relationship between organizational learning and performance in an emerging economy. It was premised on the increasing focus on learning from the past to improve the future business organizations. There was a paucity of empirical studies focusing on levels of learning and the balanced score card measures of performance. The study adopted a descriptive cross sectional survey. The findings from this investigation showed a positive and significant relationship between organizational learning and none financial measures of performance. However, there was no significant relationship with financial performance measures. Data were obtained from firms operating in Export Processing Zones firms in Kenya.


Key words: Dynamic Capabilities, Firm Performance, Organizational Learning, 4i Framework.


Author Biography

Juliana Mulaa Namada, United States International University-Africa

Dr. Juliana M. Namada is an Assistant Professor of Strategic Management at United States International University- Africa, School of Business. She hold a PhD in Business Administration specializing in Strategic Management from the University of Nairobi, School of Business. She teaches and supervises students in Business Administration at undergraduate, Masters and Doctoral levels in the university. She has published a total of seven papers in refereed journals. She has also published one book and currently working on two book chapters. Her research interests are in strategic management with a bias in strategic planning. In terms of service to the profession, Dr. Juliana serves as a reviewer for the Academy of Management, Africa Academy of Management, American Journal of Industrial and Business Management and many others. She is an expert in student centered learning, strategic planning, program assessment and program reviews in institutions of higher learning.


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